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The Wailing Wall of Open Source BI
The mass of men lead lives of quiet desperation

Henry David Thoreau once wrote: "The mass of men lead lives of quiet desperation". Much the same can be said of the multitude of users struggling with open source reporting and analysis tools like Mondrian or Jaspersoft. The difference, of course, if that those folks happen to be pretty vocal. And nowhere more so than on those vendors' own "support" forums.

I double-quote the term purposely. Because what you witness on these forums falls far (very far) short of what I consider to be minimally acceptable customer support levels. Now, it's a fact that many people find solace in these communities - after all, given the massive amounts of questions posed there, some are bound to get answered quickly and (hopefully) correctly. And it's a fact that many people achieve success (or some level of it) with open source BI solutions. At what cost, we can only surmise, but clearly, resilient, persistent and courageous people are getting some work done on these platforms.

But more often than not, the levels of post abandonment (ignored questions) and the arrogant responses are high enough to be shocking. I am stunned at the number of times where posting users are treated like it's their fault. The implication is that they are stupid or negligent. As a matter of fact, if you spend the time analyzing the language semantics, what you see are fearful, timid, often desperate users mustering the courage to post questions in the hope that somehow, someday, they will be answered by the Grand Wizards of [fill in the OSS BI vendor name]. This is not unlike the Wailing Wall in Jerusalem, where masses of people stick written prayers between the stones.


I find that these forum "masters" are too often condescending and consequently, they generate a "master-pupil" environment I find somewhat repulsive. It reminds me a lot of the old school systems in Europe, where Professors would stand on an elevated stage above the class to seal their social superiority. There's nothing wrong with respect but in my opinion, it has to be earned. When you berate, ignore or insult those who seek to learn from you, you are far from deserving respect, Grasshopper.

I do realize that these vendors provide some level of "enterprise" support for those wishing to license the software but given what you see in the public forums, it's hard to imagine it can be any better on the paid side because, quite honestly, Open Source companies simply don't "get" service. They are too often blinded by the magnificence of their code or product and forget that without users and healthy bi-directional communities, there wouln't be a company, Open Source or not.

My experience navigating through several Open Source forums was similar. At the time I figured, it's just me. I'm an impatient SOB and it's my problem. But when you start analyzing these forums (and I spent hours doing so), you quickly realize the disease is wide-spread.  All of a sudden, it's not just you anymore - almost everyone has the darn infection! I often wonder why people put up with this nonsense. Deep inside, I know the answer of course: because they don't have a choice. Either they can't find an easier product to use, or they are compelled to use it for organizational reasons (as in, my boss told me to check this out <sigh>). I do believe the advent of SaaS BI analytical tools spell the end of an era for the multitudes who must suffer through Open Source to get even the simplest of reports and dashboard out in less than three months!

But don't take my word for it. After all, I work on the SaaS side of BI and am likely biased. Even worse, I actually blogged a while ago about the merits of using Mondrian for OLAP. Indeed, after many months of putzing with it, I was able to accomplish something useful but I have twenty years of experience in IT. Read that again: two decades of messing around with difficult stuff and figuring out how to make it work. So sure, for someone like me (and if forced into it) you bet open source can work. But what about the poor guys who don't have that kind of experience? What about the people tasked with just getting reports or analytics done? I feel bad for those folks who invest time and considerable effort in open source solutions only to be left at the altar of success. And if you don't believe me when I say they're out there en masse, then feast your eyes on the following selected quotes and links from Pentaho and Jaspersoft OSS BI forums (they are reproduced verbatim, grammar, spelling and emotional content intact).

"It seems I first have to dive in pentaho source code to figure how the printing function in pentaho is working"

"I am new user to Pentaho. I downloaded mondrian-3.1.2.13008. Now please advise me the steps I need to follow to configure modrian in my system."

"Although I'm no expert, I think Spreadsheet services has been discontinued, well I've never seen a Pentaho Employee mention otherwise"

"I've been trying to use IIF all morning but I'm getting nowhere."

"I have two questions, which I barely dare to ask, but I am sitting here and can't get over my problem:"

"I tryed all combinations. The only combination that works is fact table,dimension tables and aggregates tables in the same Mysql schema, and a datasource that point to that schema."

"Hi everybody. Though I've run the demo applications and read almost every thread about this, still I can't get an exact understanding of the relation existing between Pentaho Server and Mondrian."

"I think that the preconfigured examples of JSPs, catalogs etc. are confusing at best - bad practice at worst."

"I am fairly new to Mondrian, and I am stuck at ths point"

"This might be very trivial for some of you but I'm really having a hard time figuring this out. So any help is greatly appreciated. Thanks so much."

"I've goggle this one down to my knuckles. I suspect my chopsticks are tangled on the Mondrian/Pentaho side? I would appreciate any thoughts the community might have."

"Nobody can help? If so, does anyone know where else I can go to find the answer ... I've pretty much exhausted Google's list of MDX links, and am getting a little desperate now. Don't want to tell my client "it can't be done" without good cause..."

"Desperate for assistance. Last big issue to overcome and deliver my pentaho bi solution."

"Need some Help again.. I told my Boss that I will get the prototype ready by tommorow. Any help would be appreciated"

"I'm quite desperate.... ... please... help...."

"Helloo...???? Anyone there?? My question may be silly, still any of your ideas would be much helpfull..Am really desperate to find the logic.. Am not good in java and am in verge of my project and solving this issue resolves half of my task...Please respond..!!!"

"We are pretty desperate by now. We tried to manually re-insert the UNC server part into the file name, but this is getting dirtier and dirtier as we build new jobs."

"Sorry bothering you again, but I'm in a desperate situationn. We are trying to run the new Pentaho GA, but we have a lot of problems when we try to run this with Oracle."

"I'm really fed up now trying to make charts working over couple of days. I have created a database connection and given the field names correctly. Can someone please help me? I'm really desperate to get this working.."

"I know this has been logged by both myself and others before, however I am desperate for an answer here."

"I  checkd out all the sample dashboards of cdf.. but am clueless to create a dashboard of my own.. is there a dashboard builder for cdf??"

"I dont consider myself a fool when it comes to working with technology, and I have found myself frustrated and confused beyond belief at what should be a seemingly simple task..."

"And...regarding the timestamp....how in the heck to I tell that to not show up if I have no idea where it's coming from? Sorry if I seem frustrated, but I am."

"I've just recently begun working with Pentaho, so forgive me if this is a known issue or feature...I did a search on these forums and couldn't find an answer...a frustrated contractor in DC."

"I got frustrated that i cannot get a decent quality, well formatted pdf output."

"However, I do have to say I really had to grind through the first 10 days or so in order to get this thing down to a point of not hitting hurdles every step of the way. In fact, I've got a colleague who is really pretty frustrated and trying to jump ship"

"A few weeks ago I was very frustrated that I was completely lost withing thePentaho suite. I cannot afford training (I'm broke, plus I live too far away from the traing venues) so my only means at this stage is all of the above"

"I'm not trying to start a ruckus or anything I just wanted to state when I am coming from and what I would like to see from Pentaho. Judging from the many unanswered post on this subject I think there are many more like me out there."

"Sorry about the begginer question. But i'm getting frustrated"

"I am getting increasingly more frustrated it is quite hard to get started. The documentation seems only to touch the very basics. "

"I am a bit frustrated right now as I haven't been able to solve any of my problems."

"...first, *I* don't think i'm an idiot. what frustrated me was the lack of TASK-ORIENTED information i found. i had a fairly simple, fairly small TASK i needed to GET DONE... i dont care about kettle or apis or what great problems Kettle could solve... I had a TASK and an IRATE BOSS."

"I'm pretty frustrated at this point: I mean seriously how much more simple could a transformation be!?!?!?!?!?!"

"If I am posting about that, it is because I ve been frustrated much!"

"I was very excited to find Pentaho and eagerly wanted to create my first Dashboard. Now I'm just completely frustrated. And as I search these posts, I see thousands of people are looking for the same basic answer with little to no response from Pentaho: How do you create/deploy a non-sample dashboard; i.e. how do you actually use this thing?"

"Maybe a non-IT guy doesn't want to deal with SQL queries at all...

Now let's look at a couple of "answers" to many of these posts (unfortunately, questions outnumber answers significantly):

"You use the search button. Version 2/3/3.5 brings in lots of changes to the way Pentaho does things, please mention which version of the BI server you are running.
Join the Unofficial Pentaho IRC channel on freenode. Server: chat.freenode.net Channel: ##pentaho - Please try and make an effort and search the wiki and forums before posting!"

"If all that is true then it is clearly a bug in mondrian and you should report it in jira."
Here, the moderator seems to question whatever the premise of the question was (as if people bothered posting lies...)

"The procedure is exactly as I have told you. You must have done something wrong somewhere. Just check through carefully;"
Typical "you must have screwed up something" response. How encouraging and a little condescending if you ask me.

"If not, please post the error. We're not clairvoyant."

"There might be a simpler way... search the doc."

In this post, a user actually bothers pasting a novel sized exception asking for help. Specifically, he asks: "Any help or even pointers to documentation more than Spring/Acegi provides would be greatly appreciated".

What does the Jasper guy reply with?

"JAAS authentication can certainly be done. Have a look at the Acegi documentation...The forum is also a great resource. - Is he kidding? Did he even read the post?

Here's another classic: a user is complaining about the advanced search in the Jasper forums. The moderator's suggestion is terse: "it is what it is". Then he suggests using Google! Are these people serious?

How about this comment: "I am desperate to use JasperReports , however I am having hard time understainding it".  Or this one: "Still can't compile - getting desparate...I am getting nowhere trying to get my reports to compile."

What can we conclude from this mass of desperation, frustration and confusion? Why would these vendor create and maintain such an environment to begin with? Because quite honestly, if I were looking for a BI platform for a critical project or client, and came upon these forums in the process, I'd run so fast the other way it's not even funny.

As I mentioned above, if you have some serious software development and IT background, the luxury of time, (the right hardware and software) and a propensity for hacking complex nebulous systems, or the courage to read a 600 page book on working with Pentaho, for example, these open source solutions might just do the trick. If your organization or client is insisting on going the Open Source route, and you have no say in the tooling selection, then clearly you have to deal with the pain, hope for the best, and pray for a check (or a job) at the end of the ordeal.

But if you're just a normal analyst or consultant tasked with a BI implementation on a tight deadline with an impatient boss breathing down your neck, there is an alternative. And if you're just a guy (or gal) who needs to get the job done now (as in, this week) without the drama and headaches of open source theatrics, you'll likely be looking at a SaaS BI solution.  Now, SaaS BI may not turn out to be your bag, but you owe it to yourself to at least give it a whirl and here's why (putting my pitching hat on):

It takes very little time, effort and money to try it out. In many cases, it's free. There's nothing to install or configure. It takes hours or days, not weeks or months, to build and showcase prototypes. Most of the time (as in 80%) the functionality is sufficient to do the job. And features/functionality increases dramatically with each release. Oh, and there's updated documentation. But here's the kicker: you'll actually get just-in-time support from people who actually care about your success.  As a matter of fact, they're invested in it. They will welcome your questions and use them to improve the offering. They won't ignore you and they won't treat you like an inferior species.

I know this is sounding a lot like "Miracle on 34th Street". Must be the season. Truth be told, SaaS BI is not for everyone, and your mileage may vary. But it's worth an honest shot. Because the alternative is an endless Wailing Wall of pain, misery and isolation that no one in BI should have to put up with anymore.

Read the original blog entry...

About Jerome Pineau
Twenty years of extensive hands-on software development, application engineering, customer interaction, management and consulting experience spanning a diverse array of industries and business models.

Now a "full-service" sales engineer, solutions architect, evangelist, technical ambassador (or whatever you want to call it) in the business intelligence space, specializing in high-performance analytical database management systems (ADBMS).

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"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
"There's plenty of bandwidth out there but it's never in the right place. So what Cedexis does is uses data to work out the best pathways to get data from the origin to the person who wants to get it," explained Simon Jones, Evangelist and Head of Marketing at Cedexis, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.

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Sponsorship opportunities are now open for Internet of Things at Cloud Expo 2018 New York, taking place June 5-7, at the Javits Center in New York, NY, and Internet of Things at Cloud Expo 2018 Silicon Valley, November 6-8, at the Santa Clara Convention Center in Santa Clara, CA. For sponsorship, exhibit opportunities and show prospectus, please contact Carmen Gonzalez, carmen (at) sys-con.com.



@ThingsExpo Silicon Valley All-Star Speakers Include

MATTHIEU
Octoblu

MAHADEV
Cisco

MCCARTHY
Bsquare

FELICIANO
AMDG

PAUL
VenueNext

SMITH
Eviot

BEAMER
goTraverse

GETTENS
goTraverse

CHAMBLISS
ReadyTalk

HERBERTS
Cityzen Data

REITBAUER
Dynatrace

WILLIAM-
SON

Cloud
Computing

SCHMARZO
EMC

WOOD
VeloCloud

WALLGREN
Electric Cloud

VARAN-
NATH

GE

SRIDHARA-
BALAN

Pulzze

METRIC
Linux

MONTES
Iced

ARIOLA
Parasoft

HOLT
Daitan

CUNNING-
HAM

ReadyTalk

BEDRO-
SIAN

Cypress

NAMIE
Cisco

NAKA-
GAWA

Transparent
Cloud

SHIBATA
Transparent
Cloud

BOYD
Neo4j

VANDER-
MINDEN

Flatiron
Strategies

JAME-
NSKY

Embotics

KOCHER
Grey Heron

SPROULE
Metavine

BLACK
SQLstream

WARD
DWE

MILLER
Covisint

EVAVOLD
Covisint

MEINER
Oracle

MEEHAN
Esri

WITECK
Citrix

LIANG
Rancher Labs

BUTLER
Tego

ROWE
IBM Cloud

SKILLERN
Intel

SMITH
Numerex
@ThingsExpo New York All-Star Speakers Include

CLELAND
HGST

VASILIOU
Catchpoint

WALLGREN
Electric Cloud

HINCH-
CLIFFE

7Summits

DE SOUZA
Cisco

RANDALL
Gartner

ARMSTRONG
AppNeta

SMALLTREE
Cazena

MCCARTHY
Bsquare

DELOACH
Infobright

QUINT
Ontegrity

MALAUCHLAN
Buddy Platform

PALIOTTA
Vector

MITRA
Cognizant

KOCHER
Grey Heron

PAPDO
POULOS

Cloud9

HARLAN
Two Bulls

GOLO
SHUBIN

Bit6

PROIETTI
Location
Smart

MARTIN
nfrastructure

MOULINE
Everbridge

MARSH
Blue Pillar

PARKS
SecureRF

PEROTTI
Plantronics

HOFFMAN
EastBanc

WATSON
Trendalyze

BENSONOFF
Unigma

SHAN
CTS

MATTELA
Redpine

GILLEN
Spark
Coginition

SOLT
Netvibes

BERNARDO
GE Digital

ROMANSKY
TrustPoint

BEAMER
GoTransverse

LESTER
LogMeIn

PONO
-MAREVA

Google

SINGH
Sencha

CALKINS
Amadeus

KLEIN
Rachio

HOASIN
Aeris

SARKARIA
PHEMI

SPROULE
Metavine

SNELL
Intel

LEVINE
CytexOne

ALLEN
Freewave

MCCALLUM
Falconstor

HYEDT
Seamless

@ThingsExpo Silicon Valley All-Star Speakers Include

SCHULZ
Luxoft

TAMBURINI
Autodesk

MCCARTHY
Bsquare

THURAI
SaneIoT

TURNER
Cloudian

ENDO
Intrepid

NAKAGAWA
Transparent

SHIBATA
Transparent

LEVANT-LEVI
testRTC

VARAN NATH
GE

COOPER
M2Mi

SENAY
Teletax

SKEEN
Vitria

KOCHER
Grey Heron

GREENE
PubNub

MAGUIRE
HP

MATTHIEU
Octoblu

STEINER-JOVIC
AweSense

LYNN
AgilData

HEDGES
Cloudata

DUFOUR
Webroot

ROBERTS
Platform

JONES
Deep

PFEIFFER
NICTA

NIELSEN
Redis

PAOLALANTORIO
DataArchon

KAHN
Solgenia

LOPEZ
Kurento

KIM
MapR

BROMHEAD
Instaclustr

LEVINE
CytexOne

BONIFAZI
Solgenia

GORBACHEV
Intelligent
Systems

THYKATTIL
Navisite

TRELOAR
Bebaio

SIVARAMA-
KRISHNAN

Red Hat
Cloud Expo New York All-Star Speakers Included

DE SOUZA
Cisco

POTTER
SafeLogic

ROBINSON
CompTIA

WARUSA
-WITHANA

WSO2 Inc

MEINER
Oracle

CHOU
Microsoft

HARRISON
Tufin

BRUNOZZI
VMware

KIM
MapR

KANE
Dyn

SICULAR
Basho

TURNER
Cloudian

KUMAR
Liaison

ADAMIAK
Liaison

KHAN
Solgenia

BONIFAZI
Solgenia

SUSSMAN
Coalfire

ISAACSON
RMS

LYNN
CodeFutures

HEABERLIN
Windstream

RAMA
MURTHY

Virtusa

BOSTOCK
IndependenceIT

DE MENO
CommVault

GRILLI
Adobe

WILLIAMS
Rancher Labs

CRISWELL
Alert Logic

COTY
Alert Logic

JACOBS
SingleHop

MARAVEI
Cisco

JACKSON
Softlayer

SINGH
IBM

HAZARD
Softlayer

GALLO
Softlayer

TAMASKAR
GENBAND

SUBRA
-MANIAN

Emcien

LEVESQUE
Windstream

IVANOV
StorPool

BLOOMBERG
Intellyx

BUDHANI
Soha

HATHAWAY
IBM Watson

TOLL
ProfitBricks

LANDRY
Microsoft

BEARFIELD
Blue Box

HERITAGE
Akana

PILUSO
SIASMSP

HOLT
IBM Cloudant

SHAN
CTS

PICCININNI
EMC

BRON-
GERSMA

Modulus

PAIGE
CenturyLink

SABHIKHI
Cognitive Scale

MILLS
Green House Data

KATZEN
CenturyLink

SLOPER
CenturyLink

SRINIVAS
EMC

TALREJA
Cisco

GORBACHEV
Systems Services Inc.

COLLISON
Apcera

PRABHU
OpenCrowd

LYNN
CodeFutures

SWARTZ
Ericsson

MOSHENKO
CoreOS

BERMINGHAM
SIOS

WILLIS
Stateless Networks

MURPHY
Gridstore

KHABE
Vicom

NIKOLOV
GetClouder

DIETZE
Windstream

DALRYMPLE
EnterpriseDB

MAZZUCCO
TierPoint

RIVERA
WHOA.com

HERITAGE
Akana

SEYMOUR
6fusion

GIANNETTO
Author

CARTER
IBM

ROGERS
Virtustream
Cloud Expo Silicon Valley All-Star Speakers

TESAR
Microsoft

MICKOS
HP

BHARGAVA
Intel

RILEY
Riverbed

DEVINE
IBM

ISAACSON
CodeFutures

LYNN
HP

HINKLE
Citrix

KHAN
Solgenia

SINGH
Bigdata

BEACH
SendGrid

BOSTOCK
IndependenceIT

DE SOUZA
Cisco

PATTATHIL
Harbinger

O'BRIEN
Aria Systems

BONIFAZI
Solgenia

BIANCO
Solgenia

PROCTOR
NuoDB

DUGGAL
EnterpriseWeb

TEGETHOFF
Appcore

BRUNOZZI
VMware

HICKENS
Parasoft

KLEBANOV
Cisco

PETERS
Esri

GOLDBERG
Vormetric

CUMBER-
LAND

Dimension

ROSENDAHL
Quantum

LOOMIS
Cloudant

BRUNO
StackIQ

HANNON
SoftLayer

JACKSON
SoftLayer

HOCH
Virtustream

KAPADIA
Seagate

PAQUIN
OnLive

TSAI
Innodisk

BARRALL
Connected Data

SHIAH
AgilePoint

SEGIL
Verizon

PODURI
Citrix

COWIE
Dyn

RITTEN-
HOUSE

Cisco

FALLOWS
Kaazing

THYKATTIL
TimeWarner

LEIDUCK
SAP

LYNN
HP

WAGSTAFF
BSQUARE

POLLACK
AOL

KAMARAJU
Vormetric

BARRY
Catbird

MENDEN-
HALL

SUPERNAP

SHAN
KEANE

PLESE
Verizon

BARNUM
Voxox

TURNER
Cloudian

CALDERON
Advanced Systems

AGARWAL
SOA Software

LEE
Quantum

OBEROI
Concurrent, Inc.

HATEM
Verizon

GALEY
Autodesk

CAUTHRON
NIMBOXX

BARSOUM
IBM

GORDON
1Plug

LEWIS
Verizon

YEO
OrionVM

NAKAGAWA
Transparent Cloud Computing

SHIBATA
Transparent Cloud Computing

NATH
GE

GOKCEN
GE

STOICA
Databricks

TANKEL
Pivotal Software


Testimonials
This week I had the pleasure of delivering the opening keynote at Cloud Expo New York. It was amazing to be back in the great city of New York with thousands of cloud enthusiasts eager to learn about the next step on their journey to embracing a cloud-first worldl."
@SteveMar_Msft
General Manager of Window Azure
 
How does Cloud Expo do it every year? Another INCREDIBLE show - our heads are spinning - so fun and informative."
@SOASoftwareInc
 
Thank you @ThingsExpo for such a great event. All of the people we met over the past three days makes us confident IoT has a bright future."
Yasser Khan
CEO of @Cnnct2me
 
One of the best conferences we have attended in a while. Great job, Cloud Expo team! Keep it going."

@Peak_Ten


Who Should Attend?
Senior Technologists including CIOs, CTOs & Vps of Technology, Chief Systems Engineers, IT Directors and Managers, Network and Storage Managers, Enterprise Architects, Communications and Networking Specialists, Directors of Infrastructure.

Business Executives including CEOs, CMOs, & CIOs , Presidents & SVPs, Directors of Business Development , Directors of IT Operations, Product and Purchasing Managers, IT Managers.

Download Cloud Expo Show Guide
Cloud Expo Show Guide
Download PDF

Join Us as a Media Partner - Together We Can Rock the IT World!
SYS-CON Media has a flourishing Media Partner program in which mutually beneficial promotion and benefits are arranged between our own leading Enterprise IT portals and events and those of our partners.

If you would like to participate, please provide us with details of your website/s and event/s or your organization and please include basic audience demographics as well as relevant metrics such as ave. page views per month.

To get involved, email Lissette Mercado at lissette@sys-con.com.

@ThingsExpo Blogs
This is the time of year when everyone makes his or her predictions for 2018. I have my predictions as well, but wanted to do something a bit more fun. So I thought I’d look backwards to the state of technology 50 years ago to gain some insights that we can use to make projections about 2018. That is, what “predictions” made in the 1950’s might tell us about 2018. However, it’s really hard to find predictions about the future made in the 1950’s. There was no Internet or Social Media or Reality TV, so I found the next best proxy…sci-fi movies! I decided to review the most popular sci-fi mo...
Our cities have been connected since the dawn of urbanization in the Indus Valley and on the plains of Mesopotamia nearly ten millennia ago. Cities exist to gather and connect people, bringing us together into communities and joint ventures that need complex networks of communication. But in recent years the connected city has come to mean something more. Today and in the future, the connected city will not just be about people connecting with people, but people with machines, people with people via machines, and perhaps most importantly, machines with machines.
The time of year when crystal balls get a viewing and many pundits put out their annual predictions for the coming year. Copying off since 2012, rather than thinking up my own, I figured I’d regurgitate what many others expect to happen. Top 10 Cyber Security Predictions for 2018 – Infosec Institute kicks off this year’s Top 10, Top 10 list with a look back at their 2017 predictions (AI, IoT, etc.) and dives head first into 2018 noting that Ransomware will be the most dangerous threat to organizations worldwide; cryptocurrency will attract fraudsters looking to mine; cloud security will (ag...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the development process, accelerating application delivery times, and ensuring that developers will become hero...
A strong declaration from a historically antagonist foe should put chills in the hearts of Americans preparing themselves for the world ahead: Russian President Vladimir Putin says the nation that leads in AI will be the ruler of the world [1]” … The ruler of the world! From the article (with some modification to avoid political landmines), we get the following: “The development of artificial intelligence has increasingly become a national security concern in recent years. It is China and the US (not Russia), which are seen as the two frontrunners, with China recently announcing its ambi...
This month, an AI (artificial intelligence) system passed a medical exam in China for the first time. I wonder how its bedside manner will be? In addition, Saudi Arabia granted citizenship to a robot named Sophia. With all these rapid advancements, I think it is time we explore the spiritual life of robots. Up till recently, programmers coded and configured algorithms, AI, automation and machine learning system and took personal responsibility for all the code. Today, however, AI has escaped the confines of human oversight and has been empowered and employed to self-program, self-optimize, ...
Augmented reality (AR) and virtual reality (VR) have been the subject of much discourse in the last several years. They were widely anticipated in the gaming and entertainment industries, but in marketing and corporate settings, the benefits were murky at best. Today, these technologies are becoming more of a reality in all areas of business. For example, the new IKEA® shopping app leverages augmented reality to help shoppers determine how certain popular items will look in their homes – no trip to a crowded megastore necessary. Marriott® deployed virtual reality for customers to see its hot...
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
As we end 2017, I’m tired of writing “lecturing” blogs about what organizations should be doing to master data monetization in order to power their business models and achieve digital transformation. While the objective of every organization should be to master big data and data science (artificial intelligence, machine learning, deep learning) to drive “data monetization,” let’s take a breath and have some fun. My recent ankle surgery afforded me the opportunity to binge watch “Game of Thrones.” As I watched the impending battle between the White Walkers and humanity, I couldn’t help but ...
For better or worse, big data has irrevocably altered the digital landscape. The explosion in variety, velocity, volume and value of information presents an abundance of previously unimaginable opportunity. But it also creates a number of challenges that need to be successfully navigated. This reshaped technical world poses the following question to organizations: do you risk presenting, stale, incorrect or erroneous data to your customers? Because, with 2.5 quintillion bytes of data now being created every day, finding a way to manage and harness such potential is a new experience for everyo...
Net Neutrality rules were originally enacted to ensure that all Americans would have equal access to a free and open Internet. We can argue about what Net Neutrality rules did and did not accomplish in a moment, but now I want to explore the most sensational of all the post–Net Neutrality fears: the death of the Internet. If you’re still reading, you know that the FCC voted to repeal Net Neutrality rules (aka the Open Internet) and replace it with the “Restoring Internet Freedom” order. The outcry from the Open Internet camp has been loud, hyperbolic, hypothetical, and mostly based on the fun...
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be looking at some significant engineering investment. On-demand, serverless computing enables deve...
“Why incur the expense of generating and collecting all of this IoT data if you’re not going to monetize it?” Organizations are racing to embrace the Internet of Things (IoT) as the pundits create “visions of sugar-plums dancing in their heads.” McKinsey Global Institute released their study “The Internet of Things: Mapping the Value beyond the Hype” in June 2015 that highlighted the staggering financial value that IoT could create! (See Figure 1.)
Recently I read somewhere this statement – As we end 2017 and look ahead to 2018, topics that are top of mind for data professionals are the growing range of data management mandates, including the EU’s new General Data Protection Regulation that is directed at personal data and privacy, the growing role of artificial intelligence (AI) and machine learning in enterprise applications, the need for better security in light of the onslaught of hacking cases, and the ability to leverage the expanding Internet of Things.
There is a war a-brewin’, but this war will be fought with wits and not brute strength. Ever since Russian President Vladimir Putin’s declaration that “the nation that leads in AI (Artificial Intelligence) will be the ruler of the world,” the press and analysts have created hysteria regarding the ramifications of artificial intelligence on everything from public education to unemployment to healthcare to Skynet. Note: artificial intelligence (AI) endows applications with the ability to automatically learn and adapt from experience via interacting with the surroundings / environment. See the b...
What's disruptive innovation, and why does it matter to leaders in the C-suite? It's how the savvy non-conformist will target market opportunities. How does this happen, when established companies seem to have the advantage? Creative software developers can quickly apply new technologies and digital business models to capture untapped demand.

Moreover, the most disruptive new companies will eventually reshape entire industries, swiftly pushing aside the legacy incumbent players -- it's a form of Digital Darwinism. The global networked economy will blossom, thanks to the pervasive In...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to iterate use cases, bring understanding to those seeking to explore complicated technical concepts and ...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infras...
So data warehousing may not be cool anymore, you say? It’s yesterday’s technology (or 1990’s technology if you’re as old as me) that served yesterday’s business needs. And while it’s true that recent big data and data science technologies, architectures and methodologies seems to have rendered data warehousing to the back burner, it is entirely false that there is not a critical role for the data warehouse and Business Intelligence in digitally transformed organizations.