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Bringing Thousands of Workers Together with an Open Source Intranet Solution
Improving information exchange and collaboration

When obstacles such as poverty, lack of education or disabilities keep people from finding jobs, Goodwill is there to help. We do that by selling your donations of clothing and household goods in local Goodwill stores and using the revenue to fund our job-training programs in your community. Last year, more than 846,000 people benefited from Goodwill's career services - we helped someone find a job every 57 seconds of every business day.

Delivering effective services to so many people requires a tremendous amount of communication and collaboration. To facilitate this, Goodwill Industries International runs an intranet site for Goodwill employees around the world. Until now, the site was fairly static, offering essentially a repository of useful documents. But as we sought to grow and enhance our services - with the ultimate goal of helping 20 million people by the year 2020 - we recognized the necessity of developing a knowledge-based system that would improve information exchange and collaboration among the very large, diverse group of employees that make up our organization.

One of Goodwill's key goals was to facilitate a system for "just-in-time" learning, so that, when employees were presented with an unknown situation, they could look up recommended practices from the intranet's knowledge base, or ask a question in the employee discussion forums. For our organization to work smarter and deliver better services, it was critical that we create an interactive environment where employees could share best practices, seek advice, and receive training from more experienced staff. Simply put, we needed a solution that would provide the technology framework behind our public web site www.goodwill.org and our new intranet site to be known as MyGoodwill.

The IT group at Goodwill Industries International drew up a shortlist of viable technology options, which, at the time, included products from Plumtree (BEA), IBM, Liferay, and others. The most important factor in our decision was whether the solution could support Goodwill's goals of real-time collaboration and easy-to-access information. Early on in the research and evaluation process, it was clear that a portal was the right approach. However, at this stage, there was no particular preference for proprietary or open source solutions.

A consultant specializing in learning and collaboration systems was retained to complete an industry analysis of portal solutions. Meanwhile the IT group pulled together functional and technical requirements by forming focus groups within the organization and documenting those requirements.

While the requirements were numerous, a few on the list were critically important. First, while we had a vision in our minds of the learning site and its capabilities, it was imperative that the solution could be supported in-house without introducing a new platform or architecture. Second, it was essential that the portal solution adhere to the J2EE standard, as Goodwill has many skilled Java developers on staff. Along these lines, the IT organization wanted to begin taking advantage of a service-oriented architecture (SOA) platform that would enable best-of-breed services to be easily acquired and integrated, as opposed to building them from scratch in a proprietary environment. In addition, providing a platform that presented a seamless user experience, from single sign-on and authentication to a common look and feel across applications within the portal, was critical to user acceptance of the product. Finally, it was important that the solution could support a personalized and customizable security model so that, depending on the user and the position within the organization, each unique login ID could provide a completely different user experience and access to a different set of applications.

A lengthy and expensive integration project was not an option for Goodwill, yet a high level of integration was required so the organization could deliver training to employees over the Web, and extend services to its member agencies. And with potentially thousands of employees using the site, another significant cost consideration was the number of licenses our organization would require. Goodwill quickly realized that the cost of traditional licenses would decimate our budget. As a result, customizing the new intranet to our specific needs and delivering the functionality we required would simply not be possible. This, more than any other factor, drove us to an open source solution and away from proprietary software vendors. Because Goodwill would be able to obtain licensing at no cost, we would be able to use our entire budget to customize the MyGoodwill intranet site.

Portal Selection and Implementation
As Goodwill looked more deeply into open source code portal solutions, we began to feel most comfortable and confident with a company called Liferay. This was supported by our own in-depth research, attending forums, and monitoring what existing users were saying about what was and was not working. One of the most important factors in reaching our decision was the Web site sourceforge.net. This site provided a window into the development community. We could see, firsthand, a tremendous amount of development activity, which included source code, applets, and even "Liferay-compatible" applications. Our IT group also looked at the quality of the open source code supporting the portal - something that is just not possible or welcomed with a proprietary product.

After mapping product capabilities to our own specific requirements, objectives, and budget, Goodwill Industries selected the Enterprise version of Liferay Portal. Available under the MIT license, code can be modified and reused, even in a proprietary product. Because Liferay's business model is based on providing its code freely and only charging for support and customization, this was a very attractive option.

While the selection process was no different or faster compared to selecting a proprietary project, implementation was dramatically quicker. Because there is no licensing involved in open source solutions we simply went to the vendor's Web site, downloaded the software and dropped it into our data center. Within a couple of hours it was up and running, although it did require some significant integration to get the portal customized to our needs, and that work continues today. Even so, the first beta release of MyGoodwill was made just eight weeks after the software was initially downloaded, which is extremely fast for an enterprise application.

While the initial rollout was smooth, we did run into some performance issues after the implementation of a new security model in release 4.0 of the portal software. To alleviate the bottlenecks, Liferay, the open source community, and our own IT group spent a significant amount of time performance tuning the application to work effectively on our Microsoft SQL database. Ultimately, we had to dig into the code, which is one of the positive attributes of open source solutions. Because we could actually see the code and what it was trying to accomplish, performance tuning was possible and now the SQL server is performing as it should.

MyGoodwill Goes Live
The primary business goal of MyGoodwill is to create a centralized means of communication among Goodwill employees around the world in order to enhance the organization's services and share best practices between the different local Goodwill agencies. The portal, which went live in November 2005, is organized by Goodwill's retail, contracts, and workforce development business lines, as well as by specific focus areas, including information technology, marketing, and human resources.

Through MyGoodwill, employees are able to interact in real time, through online tools such as message boards and blogs, and to search the document management system. Eventually, the site will host "Wiki" pages that are updated on a regular basis by visitors. Because MyGoodwill is fully integrated with a Learning Management System, employees can access a growing collection of Computer-Based Training modules, or CBTs, that allow staffers to take online courses and track their individual progress.

Customization of MyGoodwill is ongoing, and it is here that adherence to standards has really paid off. Standards are important, not only for future development, but also to plug and play new components into the portal. For example, we wanted to add a new calendar function to the site. Instead of writing it from scratch, we downloaded an open source J2EE-compliant calendar and made only minor modifications before integrating it into the portal. As a result, the role of the development team changes. Instead of writing code from the ground, which is very time-consuming, the team integrates.

Adherence to standards also helps when integrating commercial products that are based on those standards. For the eLearning part of the site we purchased a commercial product from Saba. Because that product is J2EE compliant and also adheres to the JSR168 portal specification, it was very easy to add it into our portal. It now shows up as a portlet within MyGoodwill and users do not realize that it is a commercial, off-the-shelf product.

Built for Today and the Future
In all honesty, when we decided to use an open source portal the IT team did have some major reservations. Was open source code really mature enough to handle what was, in essence, an enterprise application? Despite these initial concerns, our fears gradually dissipated as the project moved forward.

For Goodwill, the open source portal we selected proved to be extremely robust and scalable. Perhaps most importantly of all, open source was by far the most cost effective and efficient portal technology Goodwill considered. As a result, the IT group was able to make additional high impact site features available to the user community sooner. This was a considerable advantage in building early acceptance of MyGoodwill, and was a major contributor to the overall success of the site.

Today, thousands of Goodwill employees nationwide have a better way to collaborate, share best practices, and engage in real-time learning through the MyGoodwill intranet site. By leveraging an open source solution, the IT group was able to provide Goodwill Industries with a landmark organizational tool that serves the company and those who need our help, today and in the future.

Goodwill's PR dept. has one more comment regarding the usage - deployment to Goodwill employees around the "world". To be legit, they aren't getting a lot of collaboration yet from around the world - in this stage of deployment they are getting most traction from the US and Canada. Employees from across the world have access, but few have setup accounts on the system yet.

About Steve Bergman
Steve Bergman is chief information officer, Goodwill Industries International.

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VANDER-
MINDEN

Flatiron
Strategies

JAME-
NSKY

Embotics

KOCHER
Grey Heron

SPROULE
Metavine

BLACK
SQLstream

WARD
DWE

MILLER
Covisint

EVAVOLD
Covisint

MEINER
Oracle

MEEHAN
Esri

WITECK
Citrix

LIANG
Rancher Labs

BUTLER
Tego

ROWE
IBM Cloud

SKILLERN
Intel

SMITH
Numerex
@ThingsExpo New York All-Star Speakers Include

CLELAND
HGST

VASILIOU
Catchpoint

WALLGREN
Electric Cloud

HINCH-
CLIFFE

7Summits

DE SOUZA
Cisco

RANDALL
Gartner

ARMSTRONG
AppNeta

SMALLTREE
Cazena

MCCARTHY
Bsquare

DELOACH
Infobright

QUINT
Ontegrity

MALAUCHLAN
Buddy Platform

PALIOTTA
Vector

MITRA
Cognizant

KOCHER
Grey Heron

PAPDO
POULOS

Cloud9

HARLAN
Two Bulls

GOLO
SHUBIN

Bit6

PROIETTI
Location
Smart

MARTIN
nfrastructure

MOULINE
Everbridge

MARSH
Blue Pillar

PARKS
SecureRF

PEROTTI
Plantronics

HOFFMAN
EastBanc

WATSON
Trendalyze

BENSONOFF
Unigma

SHAN
CTS

MATTELA
Redpine

GILLEN
Spark
Coginition

SOLT
Netvibes

BERNARDO
GE Digital

ROMANSKY
TrustPoint

BEAMER
GoTransverse

LESTER
LogMeIn

PONO
-MAREVA

Google

SINGH
Sencha

CALKINS
Amadeus

KLEIN
Rachio

HOASIN
Aeris

SARKARIA
PHEMI

SPROULE
Metavine

SNELL
Intel

LEVINE
CytexOne

ALLEN
Freewave

MCCALLUM
Falconstor

HYEDT
Seamless

@ThingsExpo Silicon Valley All-Star Speakers Include

SCHULZ
Luxoft

TAMBURINI
Autodesk

MCCARTHY
Bsquare

THURAI
SaneIoT

TURNER
Cloudian

ENDO
Intrepid

NAKAGAWA
Transparent

SHIBATA
Transparent

LEVANT-LEVI
testRTC

VARAN NATH
GE

COOPER
M2Mi

SENAY
Teletax

SKEEN
Vitria

KOCHER
Grey Heron

GREENE
PubNub

MAGUIRE
HP

MATTHIEU
Octoblu

STEINER-JOVIC
AweSense

LYNN
AgilData

HEDGES
Cloudata

DUFOUR
Webroot

ROBERTS
Platform

JONES
Deep

PFEIFFER
NICTA

NIELSEN
Redis

PAOLALANTORIO
DataArchon

KAHN
Solgenia

LOPEZ
Kurento

KIM
MapR

BROMHEAD
Instaclustr

LEVINE
CytexOne

BONIFAZI
Solgenia

GORBACHEV
Intelligent
Systems

THYKATTIL
Navisite

TRELOAR
Bebaio

SIVARAMA-
KRISHNAN

Red Hat
Cloud Expo New York All-Star Speakers Included

DE SOUZA
Cisco

POTTER
SafeLogic

ROBINSON
CompTIA

WARUSA
-WITHANA

WSO2 Inc

MEINER
Oracle

CHOU
Microsoft

HARRISON
Tufin

BRUNOZZI
VMware

KIM
MapR

KANE
Dyn

SICULAR
Basho

TURNER
Cloudian

KUMAR
Liaison

ADAMIAK
Liaison

KHAN
Solgenia

BONIFAZI
Solgenia

SUSSMAN
Coalfire

ISAACSON
RMS

LYNN
CodeFutures

HEABERLIN
Windstream

RAMA
MURTHY

Virtusa

BOSTOCK
IndependenceIT

DE MENO
CommVault

GRILLI
Adobe

WILLIAMS
Rancher Labs

CRISWELL
Alert Logic

COTY
Alert Logic

JACOBS
SingleHop

MARAVEI
Cisco

JACKSON
Softlayer

SINGH
IBM

HAZARD
Softlayer

GALLO
Softlayer

TAMASKAR
GENBAND

SUBRA
-MANIAN

Emcien

LEVESQUE
Windstream

IVANOV
StorPool

BLOOMBERG
Intellyx

BUDHANI
Soha

HATHAWAY
IBM Watson

TOLL
ProfitBricks

LANDRY
Microsoft

BEARFIELD
Blue Box

HERITAGE
Akana

PILUSO
SIASMSP

HOLT
IBM Cloudant

SHAN
CTS

PICCININNI
EMC

BRON-
GERSMA

Modulus

PAIGE
CenturyLink

SABHIKHI
Cognitive Scale

MILLS
Green House Data

KATZEN
CenturyLink

SLOPER
CenturyLink

SRINIVAS
EMC

TALREJA
Cisco

GORBACHEV
Systems Services Inc.

COLLISON
Apcera

PRABHU
OpenCrowd

LYNN
CodeFutures

SWARTZ
Ericsson

MOSHENKO
CoreOS

BERMINGHAM
SIOS

WILLIS
Stateless Networks

MURPHY
Gridstore

KHABE
Vicom

NIKOLOV
GetClouder

DIETZE
Windstream

DALRYMPLE
EnterpriseDB

MAZZUCCO
TierPoint

RIVERA
WHOA.com

HERITAGE
Akana

SEYMOUR
6fusion

GIANNETTO
Author

CARTER
IBM

ROGERS
Virtustream
Cloud Expo Silicon Valley All-Star Speakers

TESAR
Microsoft

MICKOS
HP

BHARGAVA
Intel

RILEY
Riverbed

DEVINE
IBM

ISAACSON
CodeFutures

LYNN
HP

HINKLE
Citrix

KHAN
Solgenia

SINGH
Bigdata

BEACH
SendGrid

BOSTOCK
IndependenceIT

DE SOUZA
Cisco

PATTATHIL
Harbinger

O'BRIEN
Aria Systems

BONIFAZI
Solgenia

BIANCO
Solgenia

PROCTOR
NuoDB

DUGGAL
EnterpriseWeb

TEGETHOFF
Appcore

BRUNOZZI
VMware

HICKENS
Parasoft

KLEBANOV
Cisco

PETERS
Esri

GOLDBERG
Vormetric

CUMBER-
LAND

Dimension

ROSENDAHL
Quantum

LOOMIS
Cloudant

BRUNO
StackIQ

HANNON
SoftLayer

JACKSON
SoftLayer

HOCH
Virtustream

KAPADIA
Seagate

PAQUIN
OnLive

TSAI
Innodisk

BARRALL
Connected Data

SHIAH
AgilePoint

SEGIL
Verizon

PODURI
Citrix

COWIE
Dyn

RITTEN-
HOUSE

Cisco

FALLOWS
Kaazing

THYKATTIL
TimeWarner

LEIDUCK
SAP

LYNN
HP

WAGSTAFF
BSQUARE

POLLACK
AOL

KAMARAJU
Vormetric

BARRY
Catbird

MENDEN-
HALL

SUPERNAP

SHAN
KEANE

PLESE
Verizon

BARNUM
Voxox

TURNER
Cloudian

CALDERON
Advanced Systems

AGARWAL
SOA Software

LEE
Quantum

OBEROI
Concurrent, Inc.

HATEM
Verizon

GALEY
Autodesk

CAUTHRON
NIMBOXX

BARSOUM
IBM

GORDON
1Plug

LEWIS
Verizon

YEO
OrionVM

NAKAGAWA
Transparent Cloud Computing

SHIBATA
Transparent Cloud Computing

NATH
GE

GOKCEN
GE

STOICA
Databricks

TANKEL
Pivotal Software


Testimonials
This week I had the pleasure of delivering the opening keynote at Cloud Expo New York. It was amazing to be back in the great city of New York with thousands of cloud enthusiasts eager to learn about the next step on their journey to embracing a cloud-first worldl."
@SteveMar_Msft
General Manager of Window Azure
 
How does Cloud Expo do it every year? Another INCREDIBLE show - our heads are spinning - so fun and informative."
@SOASoftwareInc
 
Thank you @ThingsExpo for such a great event. All of the people we met over the past three days makes us confident IoT has a bright future."
Yasser Khan
CEO of @Cnnct2me
 
One of the best conferences we have attended in a while. Great job, Cloud Expo team! Keep it going."

@Peak_Ten


Who Should Attend?
Senior Technologists including CIOs, CTOs & Vps of Technology, Chief Systems Engineers, IT Directors and Managers, Network and Storage Managers, Enterprise Architects, Communications and Networking Specialists, Directors of Infrastructure.

Business Executives including CEOs, CMOs, & CIOs , Presidents & SVPs, Directors of Business Development , Directors of IT Operations, Product and Purchasing Managers, IT Managers.

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SYS-CON Media has a flourishing Media Partner program in which mutually beneficial promotion and benefits are arranged between our own leading Enterprise IT portals and events and those of our partners.

If you would like to participate, please provide us with details of your website/s and event/s or your organization and please include basic audience demographics as well as relevant metrics such as ave. page views per month.

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@ThingsExpo Blogs
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be looking at some significant engineering investment. On-demand, serverless computing enables deve...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to iterate use cases, bring understanding to those seeking to explore complicated technical concepts and ...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
There is a war a-brewin’, but this war will be fought with wits and not brute strength. Ever since Russian President Vladimir Putin’s declaration that “the nation that leads in AI (Artificial Intelligence) will be the ruler of the world,” the press and analysts have created hysteria regarding the ramifications of artificial intelligence on everything from public education to unemployment to healthcare to Skynet. Note: artificial intelligence (AI) endows applications with the ability to automatically learn and adapt from experience via interacting with the surroundings / environment. See the b...
“Why incur the expense of generating and collecting all of this IoT data if you’re not going to monetize it?” Organizations are racing to embrace the Internet of Things (IoT) as the pundits create “visions of sugar-plums dancing in their heads.” McKinsey Global Institute released their study “The Internet of Things: Mapping the Value beyond the Hype” in June 2015 that highlighted the staggering financial value that IoT could create! (See Figure 1.)
Recently I read somewhere this statement – As we end 2017 and look ahead to 2018, topics that are top of mind for data professionals are the growing range of data management mandates, including the EU’s new General Data Protection Regulation that is directed at personal data and privacy, the growing role of artificial intelligence (AI) and machine learning in enterprise applications, the need for better security in light of the onslaught of hacking cases, and the ability to leverage the expanding Internet of Things.
So data warehousing may not be cool anymore, you say? It’s yesterday’s technology (or 1990’s technology if you’re as old as me) that served yesterday’s business needs. And while it’s true that recent big data and data science technologies, architectures and methodologies seems to have rendered data warehousing to the back burner, it is entirely false that there is not a critical role for the data warehouse and Business Intelligence in digitally transformed organizations.
Will I ever understand the nuances of the advanced analytics landscape? Well, maybe the better question is will the advanced analytics landscape ever stop changing? The advanced analytics landscape, into which I include Deep Learning (DL), Machine Learning (ML), Reinforcement Learning (RL) and Artificial Intelligence (AI), seems to be in a constant state of evolution. New advanced analytic algorithms and tool sets seem to be coming out of every university, every startup, every digital media company and every technology company. And many of these new advanced analytic algorithms and tool sets a...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and optimization to employee training and insights, all ultimately create the best customer experience b...
Well, my developer friends, 2018 is your year. Businesses in practically every industry have a fever. And the only prescription? You. I know, I know. The demand for developers is nothing new. But 2018 is different. 2018 is the year where we see some of this decade's most exciting technologies become commercially viable, and others finally go mainstream. We'll see new forms of immersive entertainment, and inanimate objects will come alive in ways that really feel real. Trying to undermine this progress are intelligent and dangerous threats that must be outsmarted and outworked. There's endles...
Since releasing the University of San Francisco research paper on “How to Determine the Economic Value of Your Data” (EvD), I have had numerous conversations with senior executives about the business and technology ramifications of EvD. Now with the release of Doug Laney’s “Infonomics” book that builds upon Doug’s EvD work at Gartner, I expect these conversations to intensify. In fact, I just traveled to Switzerland to discuss the potential business and technology ramifications of EvD with the management team of a leading European Telecommunications company.
Special thanks to Brandon Kaier (@bkaier) for his research and thoughts on the Digital Twins concept. Unilever, one of the Consumer Package Goods (CPG) industry’s titans with over 400 brands and annual sales greater than $60B, recently bought Dollar Shave Club for $1B. Now normally I would not think twice about such an acquisition, peanuts in the world of mergers and acquisitions. However, this one feels different. Two billion people use Unilever products every day according to Unilever’s 2015 annual report. Dollar Shave Club only has around two million members; the vast majority of w...
From government to retail to oil and gas, it seems like everyone is exploring how to use AI in their industry or business. It’s time for you to do the same. There’s no question that Artificial Intelligence (AI) is on a lot of people’s minds these days, and is beginning to grow rapidly in adoption. Quoting Accenture, Forbes reports AI-driven productivity gains of perhaps 40% by 2035, and publications like the New York Times are noting the buzz, even as they ask, why now? Even if you don’t think you’ll be adopting AI for yourself just yet, you need to at least consider the broader impact the te...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, which can process our conversational commands and orchestrate the outcomes we request across our persona...
SYS-CON Events announced today that Evatronix will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Evatronix SA offers comprehensive solutions in the design and implementation of electronic systems, in CAD / CAM deployment, and also is a designer and manufacturer of advanced 3D scanners for professional applications.
This month, an AI (artificial intelligence) system passed a medical exam in China for the first time. I wonder how its bedside manner will be? In addition, Saudi Arabia granted citizenship to a robot named Sophia. With all these rapid advancements, I think it is time we explore the spiritual life of robots. Up till recently, programmers coded and configured algorithms, AI, automation and machine learning system and took personal responsibility for all the code. Today, however, AI has escaped the confines of human oversight and has been empowered and employed to self-program, self-optimize, ...
The Federal Communications Commission announced that it will vote on December 14 to enact the exceptionally misleadingly titled “Restoring Internet Freedom” order. If passed, it will do the opposite of restoring anything resembling freedom — it will repeal the current net neutrality rules which were enacted to ensure that Americans would have equal access to the Internet. If you’re reading this, chances are you’re already interested in the topic. Still, some quick background: Renamed “Open Internet” a while back, net neutrality provided a regulatory framework that specifically prohibited:...
Digital technologies have altered how people and businesses interact. The potential for dislocation from ongoing digital transformation has created unprecedented levels of C-suite discussion. The decisive market leaders have heeded the warnings and taken bold actions. That said, if you’re one of those Chief Technology Officers (CTO) that previously responded to this scenario by making small incremental adjustments to your IT agenda, then you’re potentially at risk. Any relief from those prior tweaks tend to be short lived. The same issues will likely resurface.
Over the last few years, the Internet of things (IoT) has become a trending phrase for consumers and a top priority for businesses embarking on their digital transformation. Even with the growth and interest in IoT however, the meaning can still confuse people. So, what is IoT? IoT is a network of things connected to the internet and is uniquely identifiable through its embedded computing system. These “things” may include a variety of devices like home appliances, commercial vending machines, fitness trackers, industrial gateways, connected cars, and smart factories.
I love it when I get feedback from a blog that I’ve written. I appreciate the different perspectives and insights that others bring to a topic of interest. And no blog that I’ve written has drawn more comments than my blog, “Isaac Asimov: The 4th Law of Robotics.” The section of the blog that fueled the most comments stem from a scene in the movie I, Robot where Detective Spooner (played by Will Smith) is explaining to Doctor Calvin (who is responsible for giving robots human-like behaviors) why he distrusts and hates robots. He is describing an incident where his police car crashed into anot...