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  Think Big – Now Think Even Bigger
  Join Us at Internet of Things at Cloud Expo, November 11-13,
at the Javits Center!


The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago.

All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.

With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend Internet of Things at Cloud Expo in New York City. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!

Delegates to Internet of Things at Cloud Expo will be able to attend eight separate, information-packed tracks:

  • Enterprise Cloud
  • Digital Transformation
  • The API Enterprise | Mobility & Security
  • DevOps | Containers & Microservices
  • Cognitive Computing | AI, ML, DL
  • Big Data | Analytics
  • IoT | IIoT | Smart Cities
  • Hot Topics | FinTech | WebRTC

There are 120 breakout sessions in all, with Keynotes, General Sessions, and Power Panels adding to three days of incredibly rich presentations and content.


We'll see you in New York!



Day 3 Keynote at @ThingsExpo | Chris Matthieu, CTO of Octoblu
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu's platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
  Themes & Topics to Be Discussed

Consumer IoT
• Wearables
• Smart Appliances
• Smart Cars
• Smartphones 2.0
• Automation
• Smart Travel
• Personal Fitness
• Health Care
• Personalized Marketing
• Customized Shopping
• Personal Finance
• The Digital Divide
• Mobile Cash & Markets
• Games & The IoT
• The Future of Education
• Virtual Reality

Enterprise IoT
• The Business Case for
x IoT
• Smart Grids
• Smart Cities
• Smart Transportation
• The Smart Home
• M2M
• Authentication/Security
• Wiring the IoT
• The Internet of
x Everything
• Digital Transformation
x of Enterprise IT
• Agriculture
• Transportation
• Manufacturing
• Local & State
x Government
• Federal Government

IoT Developers | WebRTC Summit
• Eclipse Foundation
• Cloud Foundry
• Linux Containers
• Node-Red
• Open Source Hardware
• Ajax and the IoT
• Leveraging SOA
• Multi-Cloud IoT
• Evolving Standards
• WebSockets
• Security & Privacy
x Protocols
• GPS & Proximity
x Services
• Bluetooth/RFID/etc
• XMPP
• Nest Labs



The Top Keynotes, the Best Sessions, a Rock Star Faculty and the Most Qualified Delegates of ANY Internet of Things Event!


The future of computing lies in these things. As computing takes a much more active role in our lives it will at the same time become much more invisible. Internet of Things Expo will address the challenges in getting from where we are today to this future.
 
The high-energy event is a must-attend for senior technologists from CEOs on down – including CIOs, CTOs, directors of infrastructure, VPs of technology, IT directors and managers, network and storage managers, network engineers, enterprise architects, and communications and networking specialists.




@ThingsExpo Power Panel | The World's Many IoTs: Which Are the Most Important?
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, panelists discussed what things are the most important, which will have the most profound effect on the world, and what should we expect to see over the next couple of years.
Benefits of Attending the Three-Day Technical Program
  LEARNexactly why Internet of Things is relevant today from an economic, business and technology standpoint.
  HEAR first-hand from industry experts the common issues and requirements for creating a platform for the Internet of Things.
  SEE what new tools and approaches the Internet of Things requires.
  DISCOVER how to drive a distributed approach to the Internet of Things, where applications move to the data.
  FIND OUThow the vast volumes of new data produced by the Internet of Things provides a valuable new source of business insight through advanced analytical techniques.
  MASTER how the ongoing development of smart cities, cars, and houses will enhance connectivity infrastructure.
Lunch Power Panel | Microservices & IoT- Moderated by Jason Bloomberg
In this Power Panel at @DevOpsSummit, moderated by Jason Bloomberg, president of Intellyx, panelists Roberto Medrano, Executive Vice President at Akana; Lori MacVittie, Evangelist for F5 Networks; and Troy Topnik, ActiveState's Technical Product Manager; and Otis Gospodnetic, founder of Sematext; peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you'll have no problem filling in your buzzword bingo cards.


Future-Proof Yourself from AI | @CloudExpo #AI #ML #DX #ArtificialIntelligence
It may not have been ‘The Matrix,’ but the machines look like they are finally poised to take our jobs

It’s all over for us humans. It may not have been “The Matrix”[1], but the machines look like they are finally poised to take our jobs. Machines powered by artificial intelligence and machine learning process data faster, aren’t hindered by stupid human biases, don’t waste time with gossip on social media and don’t demand raises or more days off.

While there is a high probability that machine learning and artificial intelligence will play an important role in whatever job you hold in the future, there is one way to "future-proof" your career...embrace the power of design thinking.

Figure 1:  Is Artificial Intelligence Putting Humans Out of Work?

I have written about design thinking before (see the blog “Can Design Thinking Unleash Organizational Innovation?”), but I want to use this blog to provide more specifics about what it is about design thinking that can help you to harness the power of machine learning…instead of machine learning (and The Matrix) harnessing you.

The Power of Design Thinking
Design thinking is defined as human-centric design that builds upon the deep understanding of our users (e.g., their tendencies, propensities, inclinations, behaviors) to generate ideas, build prototypes, share what you’ve made, embrace the art of failure (i.e., fail fast but learn faster) and eventually put your innovative solution out into the world.  And fortunately for us humans (who really excel at human-centric things), there is a tight correlation between the design thinking and the machine learning (see Figure 2).

Figure 2: Integrating Machine Learning and Design Thinking

In fact, integrating design thinking and machine learning can give you “super powers” that future-proof whatever career you decide to pursue. To meld these two disciplines together, one must:

  1. Understand where and how machine learning can impact your business initiatives. While you won’t need to write machine learning algorithms (though I wouldn’t be surprised given the progress in “Tableau-izing” machine learning), business leaders do need to learn how to “Think like a data scientist” in order understand how machine learning can optimize key operational processes, reduce security and regulatory risks, uncover new monetization opportunities. See the blog “What tomorrow’s business leaders need to know about Machine Learning?” for more about machine learning.
  2. Understand how design thinking techniques, concepts and tools can create a more compelling and emphatic user experience with a “delightful” user engagement through superior insights into your customers’ usage objectives, operating environment and impediments to success.

Let’s jump into the specifics about what business leaders need to know about integrating design thinking and machine learning in order to provide lifetime job security (my career adviser bill will be in the mail)!

Warning:  University of San Francisco MBA students, expect this material on your next test!!

Note: Many of the graphics in this blog come from the most excellent book “Art of Opportunity Toolbox”. The book “The Art of Opportunity: How to Build Growth and Ventures Through Strategic Innovation and Visual Thinking” is a must read for anyone serious about learning more about design thinking.

Step 1:  Empathize and Analyze
The objective of the “Emphasize and Analyze” step is to really, and I mean really, understand your users, and to build a sense of empathy for the challenges and constraints that get in their way: Who is my user? What matters to this person? What are they trying to accomplish? What are their impediments to success? What frustrates them today? This step captures what the user is trying to accomplish (i.e., tasks, roles, responsibilities and expectations) versus what they are doing. Walk in your users’ shoes by shadowing them, and where possible, actually become a user of the product or service.

A useful tool for “Emphasize and Analyze” step is the Persona. A Persona is a template for capturing key user operational and usage requirements including the job to be done, barriers to consumption and hurdles to user satisfaction (see Figure 3).

Figure 3:  Persona Template

The Persona template in Figure 3 is one that we use in our Vision Workshop engagements to capture the decisions that the key business stakeholders are trying to make – and the associated pain points – in support of the organization’s key business initiatives.

How does the “Emphasize and Analyze” step apply to Design Thinking and Machine Learning?

  • Design Thinking – understand and capture the user’s task objectives, operational requirements and impediments to success; learn as much as possible about the users for whom you are designing.
  • Machine Learning – Capture and prioritize the user’s key decisions; capture the variables and metrics that might be better predictors of those decisions.

Step 2:  Define and Synthesize
The “Define and Synthesize” step starts to assemble an initial Point of View (POV) regarding the user’s needs: What capabilities are the user going to need? In what type of environment will the user be working? What is likely to impede the execution of their job?  What is likely to hinder adoption?

Sharing your POV and getting feedback from key constituencies is critical to ensuring that you have properly defined and synthesized the requirements and potential impediments.  Use the Opportunity Report to document the story, gather feedback and input from your constituencies, and refine your thinking regarding the solution (see Figure 4).

Figure 4:  Opportunity Report

How does the “Define and Synthesize” step apply to Design Thinking and Machine Learning?

  • Design Thinking – define, document and validate your understanding of the user’s task objectives, operational requirements and potential impediments. Don’t be afraid of being wrong.
  • Machine Learning – synthesize your understanding of the decisions (e.g., latency, granularity, frequency, governance, sequencing) in order to flesh out the potential variables and metrics, and assess potential analytic algorithms and approaches.

Step 3:  Ideate and uh… Ideate
The “Ideate and Ideate” step is all about… ideate! This is a chance to gather all impacted parties, stakeholders and other key constituents and leverage facilitation techniques to brainstorm as many creative solutions to the users’ needs and impediments as possible.  Exploit group brainstorming techniques to ideate, validate and prioritize the usage and operational requirements, document those requirements in a Strategy Report and identify supporting operational and performance metrics (see Figure 5).

Figure 5:  Strategy Map

It is useful to make use of storyboards to refine your thinking in Step 3. A storyboard is a graphic rendition and sequencing of the usage of the solution in the form of illustrations displayed as a story (see Figure 6).

Figure 6:  User Experience Storyboard Example

Storyboards are an effective and efficient way to communicate a potential experience and approach for your users to review and provide feedback. Storyboarding can provide invaluable insights into usage behaviors and potential impediments without writing any code (said as if coding is something evil)!

While it would be nice to be an accomplished sketcher, even rough sketches can be an invaluable – and fast – way to gather feedback on the user experience and product design (see Figure 7).

Figure 7:  Power of Sketching

How does the “Ideate and Ideate” step apply to Design Thinking and Machine Learning?

  • Design Thinking – brainstorm as many potential solutions as possible. Diverge in your brainstorming (“all ideas are worthy of consideration”) before you converge (priority those best ideas based upon potential business and customer value and implementation feasibility).
  • Machine Learning – start piloting potential analytic models and algorithms with small sample data sets to see what types of insights and relationships are buried in the data. Capture and refine the hypotheses that you want to test.

Step 4:  Prototype and Tune
The “Prototype and Tune” step starts to build the product and supporting analytics. Start to model your ideas so that you can validate usage and navigational effectiveness and identify the metrics against which usage and navigational effectiveness will be measured.  Wireframe and mockups are useful tools that can be used to validate product usage and navigation effectiveness (see Figure 8).

Figure 8:  Interactive Mockups

How does the “Prototype and Tune” step apply to Design Thinking and Machine Learning?

  • Design Thinking – create one or more interactive mockups with which your key constituents can “play”. Study users’ interactions with the mockups to see what works and where they struggle.  Identify what additional design guides and/or analytics insights could be provided to improve the user experience.
  • Machine Learning – Identify where analytic insights or recommendations are needed – and what additional data can be captured – as the users “play” with the mockups. Explore opportunities to delivery real-time actionable insights to help “guide” the user experience.  Fail fast, but learn faster!  Embrace the “Art of Failure.”

Step 5:  Test and Validate
The “Test and Validate” step seeks to operationalize both the design and analytics. But step 5 is also the start of the continuous improvement process from the user experience and analytic model tuning perspectives. Instrumenting or tagging the product or solution becomes critical so that one can constantly monitor its usage: What features get used the most? What paths are the most common? Are there usage patterns that indicate that users are confused? Are their usage paths from which users “eject” and never return?

Step 5 is also where product usage and decision effectiveness metrics can be used to monitor and ultimately improve the user experience. Web Analytics packages (like Google Analytics in Figure 9) provide an excellent example of the type of metrics that one could capture in order to monitor the usage of the product or solution.

 

Figure 9:  Google Web Analytics

Web analytic metrics like New Visits, Bounce Rate and Time On Site are very relevant metrics if one is trying to measure and improve the usage and navigational effectiveness of the product or solution.

How does the “Test and Validate” step apply to Design Thinking and Machine Learning?

  • Design Thinking – monitor usage and navigational metrics to determine the effectiveness of the product or solution. Create a continuous improvement environment where usage and performance feedback can be acted upon quickly to continuously improve the product’s design.
  • Machine Learning – exploit the role of “Recommendations” to improve or guide the user experience. Leverage the “wisdom of crowds” to continuously fine-tune and re-tune the supporting analytic models predictive and prescriptive effectiveness.

Design Thinking + Machine Learning = Game Changing Potential
I know that I am probably preaching to the choir here, but I am advising my students and my own kids about the power of integrating Design Thinking and Machine Learning. As an example, my son Max is creating the “Strong by Science” brand by integrating the disciplines of Kinesoleogy with Data Analytics. Heck, he’s even written his first book on the topic (which is probably one more book than he actually read his entire high school career). Check out “Applied Principles of Optimal Power Development.”

But it’s also not too late for us old codgers to also embrace the power of integrating design thinking with machine learning. If you don’t, well, then enjoy being  a human battery powering “The Matrix”…

[1] Sentient machines created “The Matrix” to subdue the human population and use the humans as a source of energy.

The post Design Thinking: Future-proof Yourself from AI appeared first on InFocus Blog | Dell EMC Services.

Read the original blog entry...

About William Schmarzo
Bill Schmarzo, author of “Big Data: Understanding How Data Powers Big Business” and “Big Data MBA: Driving Business Strategies with Data Science”, is responsible for setting strategy and defining the Big Data service offerings for Hitachi Vantara as CTO, IoT and Analytics.

Previously, as a CTO within Dell EMC’s 2,000+ person consulting organization, he works with organizations to identify where and how to start their big data journeys. He’s written white papers, is an avid blogger and is a frequent speaker on the use of Big Data and data science to power an organization’s key business initiatives. He is a University of San Francisco School of Management (SOM) Executive Fellow where he teaches the “Big Data MBA” course. Bill also just completed a research paper on “Determining The Economic Value of Data”. Onalytica recently ranked Bill as #4 Big Data Influencer worldwide.

Bill has over three decades of experience in data warehousing, BI and analytics. Bill authored the Vision Workshop methodology that links an organization’s strategic business initiatives with their supporting data and analytic requirements. Bill serves on the City of San Jose’s Technology Innovation Board, and on the faculties of The Data Warehouse Institute and Strata.

Previously, Bill was vice president of Analytics at Yahoo where he was responsible for the development of Yahoo’s Advertiser and Website analytics products, including the delivery of “actionable insights” through a holistic user experience. Before that, Bill oversaw the Analytic Applications business unit at Business Objects, including the development, marketing and sales of their industry-defining analytic applications.

Bill holds a Masters Business Administration from University of Iowa and a Bachelor of Science degree in Mathematics, Computer Science and Business Administration from Coe College.

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2016 | 2015 | 2014 | 2013 | 2012
Testimonials
This week I had the pleasure of delivering the opening keynote at Cloud Expo New York. It was amazing to be back in the great city of New York with thousands of cloud enthusiasts eager to learn about the next step on their journey to embracing a cloud-first worldl."
@SteveMar_Msft
 
How does Cloud Expo do it every year? Another INCREDIBLE show - our heads are spinning - so fun and informative."
@SOASoftwareInc
 
Thank you @ThingsExpo for such a great event. All of the people we met over the past three days makes us confident IoT has a bright future."
@Cnnct2me
 
One of the best conferences we have attended in a while. Great job, Cloud Expo team! Keep it going."

@Flexential


Who Should Attend?
Senior Technologists including CIOs, CTOs & Vps of Technology, Chief Systems Engineers, IT Directors and Managers, Network and Storage Managers, Enterprise Architects, Communications and Networking Specialists, Directors of Infrastructure.

Business Executives including CEOs, CMOs, & CIOs , Presidents & SVPs, Directors of Business Development , Directors of IT Operations, Product and Purchasing Managers, IT Managers.

Join Us as a Media Partner - Together We Can Enable the Digital Transformation!
SYS-CON Media has a flourishing Media Partner program in which mutually beneficial promotion and benefits are arranged between our own leading Enterprise IT portals and events and those of our partners.

If you would like to participate, please provide us with details of your website/s and event/s or your organization and please include basic audience demographics as well as relevant metrics such as ave. page views per month.

To get involved, email events@sys-con.com.

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Concerns about security, downtime and latency, budgets, and general unfamiliarity with cloud technologies continue to create hesitation for many organizations that truly need to be developing a cloud strategy. Hybrid cloud solutions are helping to elevate those concerns by enabling the combination or orchestration of two or more platforms, including on-premise infrastructure, private clouds and/or third-party, public cloud services. This gives organizations more comfort to begin their digital transformation without a complete overhaul of their existing infrastructure - serving as a sort of "mi...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
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